Frequently Asked Questions

Find answers to the most common questions about going solar in Hawaii. Can't find what you need? Contact us or call (808) 842-5853.

Before You Buy

A typical residential solar PV system in Hawaii costs between $20,000 and $40,000 before incentives, depending on system size and equipment choices. Most Oahu homes install 8–14 kW systems. After the Hawaii state tax credit (35% up to $5,000), the net cost is significantly reduced. Battery storage (Tesla Powerwall 3) adds roughly $12,000–$16,000 per unit.

Use our free solar calculator to get a personalized estimate based on your electric bill in about 60 seconds.

The 30% federal Investment Tax Credit (ITC) for residential solar PV expired on December 31, 2025. However, solar is still an excellent investment in Hawaii for several reasons:

  • Hawaii has the highest electricity rates in the nation (averaging $0.35–$0.44/kWh)
  • The Hawaii state tax credit (35% up to $5,000) still applies
  • Most systems still pay for themselves within 5–8 years even without the federal credit
  • Batteries (5 kWh+) and commercial PV systems still qualify for the 30% federal ITC through 2032

Adding a qualifying battery to your system means you can still capture federal tax savings on the battery portion of your investment.

The total timeline from signing a contract to generating solar power is typically 8–16 weeks. Here is a breakdown:

  • Design & engineering: 1–2 weeks
  • Permitting: 2–4 weeks (varies by county)
  • Physical installation: 1–3 days for most residential systems
  • City inspection: 1–2 weeks
  • HECO interconnection approval: 2–6 weeks

The physical installation is the quickest part. Most of the timeline is permitting and utility approval, which we handle entirely on your behalf.

System size depends on your electricity consumption, roof space, and shading. Most Oahu homes need 8–14 kW (17–30 panels). A good rule of thumb: take your monthly electric bill in kWh and divide by 130 to get an approximate kW system size.

The best way to find out is to use our Solar Calculator, which estimates your ideal system size based on your actual electric bill and energy goals.

Not necessarily, but your roof should be in good condition. Solar panels last 30+ years, so if your roof needs replacement within the next 10 years, it makes sense to re-roof first. During our free site survey, we assess your roof's condition and let you know if any repairs are needed.

If you do need roofing work, Alternate Energy Hawaii also offers roofing services, so we can bundle both projects together for a seamless experience.

With battery storage (e.g., Tesla Powerwall 3): Your home seamlessly switches to battery power within milliseconds. You likely will not even notice the outage. Your solar panels continue generating and recharging the battery during the day, so you can potentially ride out extended outages.

Without battery storage: Your solar panels automatically shut off for safety reasons. This is an anti-islanding requirement that protects utility workers from live wires. Your home will lose power just like your neighbors.

This is one of the top reasons Hawaii homeowners are adding battery storage to their solar systems.

Yes! Battery retrofits are one of our most popular services. We can add a Tesla Powerwall 3 to most existing solar systems, regardless of who installed the original panels. The Powerwall 3 has a built-in inverter, which simplifies the retrofit process.

Adding a battery also opens the door to HECO's BYOD Plus program, which pays you for allowing HECO to dispatch your battery during peak demand—potentially earning you $400/kW upfront.

We are selective about the equipment we install, choosing only brands with proven performance in Hawaii's climate:

  • Solar panels: REC 460W HJT (heterojunction technology) and Hyundai TOPCon panels
  • Microinverters: Enphase IQ8 series (panel-level optimization and monitoring)
  • Battery storage: Tesla Powerwall 3 (13.5 kWh, 11.5 kW continuous output)
  • Air conditioning: Mitsubishi Electric mini-split and multi-zone systems

All equipment is backed by manufacturer warranties plus our own installation warranty.

Yes, we offer several financing options to fit different budgets:

  • Hawaii State Federal Credit Union: 0% interest for 24 months—ideal if you can pay off the system quickly
  • Sungage Financial: Solar-specific loans with terms up to 25 years and competitive rates
  • Green Energy Money Saver (GEMS): On-bill financing through HECO with no credit check

Many homeowners find that their monthly loan payment is less than their old electric bill, resulting in immediate savings from day one.

We stand behind every installation with comprehensive warranty coverage:

  • REC panels: 25-year product and performance warranty (92% output guaranteed at 25 years)
  • Enphase microinverters: 25-year warranty
  • Tesla Powerwall 3: 10-year warranty
  • Workmanship: Our own installation warranty covers labor and craftsmanship

Learn more on our Warranties page.

Most roofs in Hawaii are suitable for solar. The ideal conditions are:

  • South-facing orientation (though east and west work well too)
  • Minimal shading from trees or nearby structures
  • Roof in good structural condition with 10+ years of remaining life
  • Sufficient unobstructed area (roughly 200–500 sq ft for a typical system)

During our free site assessment, we use satellite imagery and on-site evaluation to determine your roof's solar potential, optimal panel layout, and any shading concerns.

Solar PV (photovoltaic) converts sunlight into electricity that powers your entire home—lights, appliances, AC, and everything else on your electric bill.

Solar hot water (solar thermal) uses the sun's heat to warm your domestic water supply. It only offsets the energy used for water heating, which is typically 30–40% of a home's electricity in Hawaii.

Many homes benefit from having both. Not sure which is right for you? Try our Solar vs Hot Water Advisor tool.

HECO Programs

SRE (Smart Renewable Energy) Export is HECO's current program for new solar installations that export excess energy to the grid. It uses time-of-use (TOU) rates, meaning the value of your exported energy varies by time of day:

  • Daytime (9am–5pm): $0.135/kWh on Oahu
  • Peak evening (5pm–9pm): $0.329/kWh on Oahu
  • Overnight (9pm–9am): $0.189/kWh on Oahu

SRE rates are locked for 7 years from your interconnection date. This is where battery storage becomes powerful—you can store daytime solar energy and export it during the high-value peak window for maximum credit.

Learn more at our HECO Program Navigator.

BYOD Plus (Bring Your Own Device Plus) is HECO's grid services program for battery owners. When you enroll, you allow HECO to dispatch your battery for up to 2 hours per day during peak demand events. In return, you receive:

  • Upfront payment: $400 per kW of battery capacity
  • LMI adder: An additional $400/kW for qualifying low-to-moderate income households
  • 5-year commitment: You agree to participate for 5 years

For a Tesla Powerwall 3 (11.5 kW), that is approximately $4,600 upfront (or $9,200 with the LMI adder). The battery is still available for backup and self-consumption the rest of the time.

Yes! SRE and BYOD+ are complementary programs. SRE governs how your exported solar energy is credited, while BYOD+ compensates you for allowing grid dispatch of your battery. Many of our customers enroll in both to maximize their return on investment.

Use our HECO Program Navigator to see which combination works best for your situation.

Under SRE's time-of-use rates, the peak evening window (5pm–9pm) pays $0.329/kWh on Oahu—nearly 2.5 times the daytime rate. The strategy is simple:

  • During the day: Your solar panels charge your battery (instead of exporting at $0.135/kWh)
  • During peak hours: Your battery powers your home and exports excess at the $0.329/kWh rate

This strategy can increase your annual solar savings by 30–50% compared to exporting all energy during daylight hours. The Tesla Powerwall 3 can be programmed to automate this behavior.

Net Energy Metering (NEM) was Hawaii's original solar program where customers received full retail credit for every kWh exported to the grid. NEM was closed to new applicants in October 2015 due to grid capacity concerns.

It was replaced by a series of successor programs: Customer Grid Supply (CGS), Customer Self-Supply (CSS), and eventually today's Smart Renewable Energy (SRE) Export program. Existing NEM customers are grandfathered into their agreement terms.

Generally, no. If you are on the original NEM program, you receive full retail credit for your exports, which is significantly more valuable than SRE rates. Switching is a one-way decision—you cannot go back to NEM.

However, if you are adding a battery or significantly expanding your system, it may be worth evaluating whether the combination of SRE peak rates plus BYOD+ payments could offset the loss of NEM credits. We can model both scenarios for you during a free consultation.

SRE export rates vary by island and time of day. Here are the current rates:

Time Period Oahu Hawaii Island Maui
Daytime (9am–5pm) $0.135/kWh $0.113/kWh $0.128/kWh
Peak (5pm–9pm) $0.329/kWh $0.290/kWh $0.312/kWh
Overnight (9pm–9am) $0.189/kWh $0.167/kWh $0.178/kWh

Rates are locked for 7 years from your interconnection date. Check our HECO Program Navigator for the latest rates.

Your HECO program is listed on your monthly electric bill under your rate schedule. Look for codes like:

  • Schedule R-NEM: Net Energy Metering (legacy)
  • Schedule R-CGS: Customer Grid Supply (legacy)
  • Schedule R-CSS: Customer Self-Supply (legacy)
  • Schedule R-SRE: Smart Renewable Energy Export (current)

You can also log in to your HECO account online or call HECO directly. If you need help understanding your program, contact us and we can review your bill.

Financial

The federal Investment Tax Credit (ITC) allows you to deduct a percentage of your solar investment from your federal income taxes. Important updates for 2026:

  • Residential solar PV: The 30% ITC for residential solar panels expired on December 31, 2025. Systems installed in 2026 and later are no longer eligible for the residential solar ITC.
  • Battery storage: Standalone battery systems with 3 kWh or greater capacity still qualify for the 30% ITC through 2032.
  • Commercial PV: Commercial and industrial solar installations still qualify for the 30% ITC through at least 2027.

For full details, visit our Incentives & Tax Credits page.

Hawaii offers a state Renewable Energy Technologies Income Tax Credit (RETITC):

  • Solar PV systems: 35% of installed cost, up to a maximum of $5,000
  • Solar hot water systems: 35% of installed cost, up to a maximum of $2,250

This credit is applied directly against your Hawaii state income tax liability. If the credit exceeds your tax for the year, the unused portion can be carried forward. This is one of the most generous state solar incentives in the country and remains available even after the federal residential PV credit expiration.

The payback period is the time it takes for your cumulative energy savings to equal your net system cost (after incentives). We calculate it by:

  • Starting with total system cost minus tax credits and incentives
  • Estimating annual energy production based on your system size and location
  • Valuing that production at current HECO rates under your specific program (SRE, NEM, etc.)
  • Factoring in HECO's historical rate increases (approximately 3% per year)

Most Hawaii solar systems pay for themselves in 5–8 years, with 25+ years of additional savings after that. Use our Solar Calculator to estimate your specific payback period.

Our 25-year projections assume a 3% annual utility rate increase, which is conservative based on HECO's historical rate trends. Here is why those numbers get large:

  • A $300/month bill today becomes approximately $395/month in 10 years at 3% annual increases
  • Over 25 years, that same bill totals approximately $130,000 in cumulative utility payments
  • Hawaii's rates have historically increased faster than 3% in many years

Solar locks in your energy cost at installation. The longer you own your system, the greater the gap between what you would have paid HECO and what you actually pay.

We work with several lenders to give you flexible payment options:

  • Hawaii State Federal Credit Union: 0% APR for 24 months—no interest if paid within the promotional period
  • Sungage Financial: Solar-specific loans with terms from 10 to 25 years, competitive rates, and no pre-payment penalties
  • Green Energy Money Saver (GEMS): On-bill financing through HECO. No credit check required, payments appear on your electric bill

Many customers choose cash or the 0% credit union option for the best long-term value. We can discuss all options during your free consultation.

Yes. In Honolulu County, solar energy systems are exempt from property tax increases for 25 years. This means that even though solar adds value to your home, your property taxes will not increase because of the system. Other Hawaii counties have similar exemptions.

This is an often-overlooked benefit—you get the property value increase (studies show solar adds 3–4% to home value) without the tax increase.

Yes, solar hot water systems qualify for excellent incentives:

  • Hawaii state tax credit: 35% of installed cost, up to $2,250
  • Hawaii Energy rebates: Rebate amounts have been increased through June 2026 as part of ongoing clean energy incentive programs

Combined, these incentives can reduce the net cost of a solar hot water system significantly. Visit our Incentives page for current amounts.

Under SRE, your HECO bill shows separate line items for energy imported from the grid and credits for energy exported. The credits are calculated at time-of-use rates based on when the energy was exported (daytime, peak, or overnight). Export credits offset your import charges on the same bill.

If your credits exceed your usage in a billing cycle, the excess carries forward as a credit to the next month. You will still pay HECO's minimum monthly customer charge (approximately $25/month on Oahu) regardless of your credit balance.

System & Equipment

The Tesla Powerwall 3 is a home battery system with these key specifications:

  • Energy capacity: 13.5 kWh of usable storage
  • Continuous power output: 11.5 kW (enough to power most homes)
  • Built-in solar inverter: Eliminates the need for a separate inverter in new installations
  • Seamless backup: Switches to battery power within milliseconds during an outage
  • Tesla app monitoring: Real-time energy production, consumption, and battery status from your phone

As a Tesla Certified Premier Installer, Alternate Energy Hawaii is authorized to install and service Powerwall systems throughout Hawaii.

Most Hawaii homes do well with a single Powerwall 3 (13.5 kWh). You may want to consider two Powerwalls if:

  • Your home has high energy consumption (over 40 kWh/day)
  • You run central air conditioning, a pool pump, or an EV charger
  • You want extended backup power during outages (2 Powerwalls = 27 kWh)
  • You want to maximize peak-rate exports under SRE for greater bill credits

During system design, we analyze your usage patterns and recommend the optimal number of batteries for your goals.

Modern solar panels are built to last. Here is what to expect:

  • Warranty life: 25 years (both product and performance)
  • Actual lifespan: 30–35 years or more
  • Performance at 25 years: REC guarantees at least 92% of original output at year 25
  • Degradation rate: Approximately 0.25–0.5% per year for premium panels

Solar panels have no moving parts, which means very little can go wrong. They continue producing power well beyond their warranty period, making them one of the most durable home investments you can make.

REC 460W panels use heterojunction technology (HJT), which combines two types of silicon to achieve higher efficiency and better performance in hot climates like Hawaii. Key advantages:

  • Higher output: 460 watts per panel means fewer panels needed for the same system size
  • Better heat performance: HJT panels lose less efficiency in high temperatures
  • Lower degradation: Industry-leading 0.25% annual degradation rate
  • 25-year warranty: Both product and performance guaranteed

REC is a Tier 1 European manufacturer with an excellent track record. We also install Hyundai TOPCon panels as an alternative option.

Microinverters (Enphase IQ8): Each panel gets its own small inverter. This means each panel operates independently—if one panel is shaded or has an issue, it does not affect the others. Microinverters also enable panel-level monitoring so you can see exactly how each panel performs.

String inverters: All panels connect in series to a single central inverter. They cost slightly less but if one panel underperforms (due to shade or debris), it can reduce the output of the entire string.

We primarily install Enphase microinverters because they offer better performance, individual panel monitoring, and superior reliability for Hawaii's varied rooflines and partial-shading conditions.

Every system we install comes with monitoring so you can track your energy production in real time:

  • Enphase Enlighten: For systems with Enphase microinverters. Shows panel-level production, system health, and historical performance via web or mobile app.
  • Tesla app: For Powerwall systems. Shows real-time battery charge level, energy flow (solar, home, grid, battery), and backup reserve settings.

Monitoring helps you verify your system is performing as expected and alerts you to any issues. Our service team also monitors systems proactively and can reach out if we detect a problem.

All solar panels gradually lose a small amount of output over time. This is normal and factored into our savings projections. With the REC 460W HJT panels we install:

  • Year 1: Less than 2% initial degradation
  • Years 2–25: Approximately 0.25% per year
  • At 25 years: Guaranteed to produce at least 92% of original rated output

Premium panels like REC degrade more slowly than budget panels, which is one reason we choose them—more energy over the life of the system means a better return on your investment.

Yes. Solar panels installed in Hawaii are engineered for our specific conditions:

  • Hurricane resistance: Panels and racking are rated for wind speeds up to 150+ mph and are installed per Hawaii's stringent building codes
  • Salt air corrosion: REC panels use corrosion-resistant frames and materials rated for coastal environments
  • Heavy rain: Panels are sealed and waterproof; rain actually helps keep them clean
  • UV exposure: Panels are designed for decades of intense sun exposure without deterioration

We have been installing solar in Hawaii since 1993. Our mounting systems and equipment choices are specifically selected for the islands' unique climate challenges.

Installation Process

Here is the typical timeline for a residential solar + battery installation:

  • Week 1–2: Site survey, system design, and contract signing
  • Week 2–4: Engineering plans and permit submission
  • Week 4–8: Permit approval (varies by county)
  • Week 8–9: Physical installation (1–3 days on your roof)
  • Week 9–11: City/county inspection
  • Week 11–16: HECO interconnection approval and Permission to Operate (PTO)

We keep you updated at every stage and handle all paperwork, permits, and coordination with HECO.

You do not need to be home for the entire installation. However, we ask that you or an authorized adult be available at the start and end of each installation day so our crew can review the plan, access the electrical panel, and walk you through the completed work.

Installation typically takes 1–3 days. Our crew works during normal business hours (approximately 7:30am–4:00pm).

Possibly. Whether your electrical panel needs modification depends on its age, capacity, and available breaker spaces. Common scenarios include:

  • Panel upgrade: Older panels (100 amp or less) may need to be upgraded to 200 amp to accommodate solar and battery
  • Sub-panel addition: Sometimes a dedicated sub-panel is added for the solar system
  • No changes needed: Many newer homes have panels that are ready for solar as-is

We assess your electrical panel during the site survey and include any necessary upgrades in your proposal. As a licensed electrical contractor, we handle all panel work in-house.

HECO interconnection is the process of getting your solar system approved to connect to the utility grid. Here is how it works:

  • Pre-application: We submit your system details to HECO before installation begins
  • Installation & inspection: After installation, the city inspector verifies the work meets code
  • Final HECO review: HECO reviews the inspection certificate and may install a new meter
  • Permission to Operate (PTO): HECO issues PTO, and your system is officially turned on

We handle the entire interconnection process for you. The PTO step is typically the longest wait (2–6 weeks), but we track it closely and push things along.

After installation, your system must pass the following inspections:

  • City/county building inspection: Verifies the installation meets structural and electrical building codes
  • HECO technical review: Confirms the system matches the approved interconnection application

We schedule all inspections on your behalf. Our installations are designed to pass on the first inspection—we have a 98%+ first-pass rate because we build to code every time.

Yes, 100%. We manage the entire paperwork process from start to finish:

  • Building permit applications
  • HOA approval submissions (if applicable)
  • HECO interconnection applications
  • BYOD+ program enrollment
  • Inspection scheduling
  • Tax credit documentation guidance

Going solar should not mean drowning in paperwork. Our team handles everything so you can focus on enjoying your new system.

Service & Support

You can schedule a service call through any of these methods:

Our service team is available Monday through Friday, 7:30am to 4:00pm. We typically respond within 1 business day and schedule service visits within 1–2 weeks.

Our standard service call rate is $250 plus tax. This covers a technician visit, system diagnosis, and minor adjustments. If parts or additional labor are needed, we provide a separate quote before proceeding.

Warranty-covered issues are handled at no cost to you. If the service call reveals a manufacturer defect or installation issue covered by your warranty, the service fee may be waived.

If another company or unlicensed individual has modified, repaired, or altered your solar system, it may void our workmanship warranty. This includes:

  • Rewiring or modifying the solar circuit
  • Moving or repositioning panels
  • Adding or replacing components without our authorization
  • Roof work that affects panel mounting

If you need service, always contact us first. Manufacturer warranties (REC, Enphase, Tesla) are handled separately through their own terms and are generally not affected by third-party work.

Replacement part timelines vary by component:

  • Enphase microinverters: Typically 1–2 weeks (we stock common models)
  • Solar panels: 2–4 weeks depending on model availability
  • Tesla Powerwall components: 1–3 weeks through Tesla's warranty process
  • Minor parts (fuses, breakers, connectors): Usually same-day or next-day

We maintain local inventory of the most common parts to minimize wait times. For warranty claims, we work directly with manufacturers to expedite replacements.

Solar PV systems require very little maintenance. Panels have no moving parts and are cleaned naturally by rain in most locations. That said, we recommend a professional system check every 3–5 years to:

  • Inspect mounting hardware and roof penetrations
  • Check electrical connections and wiring
  • Verify system performance against expected output
  • Clean panels if located in dusty or low-rainfall areas

Contact our support team to schedule a system health check.

All systems we install include free monitoring through the equipment manufacturer's platform:

  • Enphase Enlighten: Real-time and historical production data, panel-level performance, system health alerts, and energy consumption tracking
  • Tesla app: Live energy flow visualization, battery charge status, backup reserve controls, Storm Watch automation, and energy history

We also monitor our customers' systems on the back end and may proactively reach out if we detect underperformance or an equipment alert.

Air Conditioning

We install the full line of Mitsubishi Electric ductless and ducted systems:

  • Wall-mount units: The most popular option for individual rooms, sleek and quiet
  • Ceiling cassette: Recessed into the ceiling for a clean, unobtrusive look
  • Ducted units: Hidden in the ceiling with only vents visible—great for whole-home cooling
  • Multi-zone systems: One outdoor unit powers 2–8 indoor units, each with independent temperature control

Mitsubishi mini-splits are ideal for Hawaii homes because they are highly efficient, whisper-quiet, and do not require ductwork. Learn more on our Air Conditioning page.

Mini-split systems offer several advantages over traditional central AC, especially in Hawaii:

  • No ductwork needed: Avoids the cost and energy loss of installing ducts in an older home
  • Zone control: Cool only the rooms you are using, instead of the whole house
  • Higher efficiency: Mini-splits typically have SEER ratings of 20–33, compared to 14–18 for central systems
  • Quieter operation: Mitsubishi units operate as low as 19 dB (quieter than a whisper)
  • Easier installation: Only a small hole in the wall is needed, no major construction

Central AC can still make sense for new construction with existing ductwork. We can help you evaluate both options.

Absolutely. Air conditioning can account for 30–50% of a Hawaii home's electricity usage. By pairing solar with AC, you can:

  • Size your solar system to cover your AC energy needs
  • Generate solar power during the hottest hours when AC demand peaks
  • Use battery storage to run AC during evening hours without grid power

Many customers add solar and AC together as a bundled project. Use our Solar Calculator and include your AC usage for an accurate estimate.

We specialize in Mitsubishi Electric systems, but our licensed HVAC technicians can service and repair most major AC brands. For new installations, we exclusively recommend Mitsubishi due to their superior efficiency, reliability, and warranty support in Hawaii's climate.

If you have an existing non-Mitsubishi system that needs service, contact us and we will let you know if we can help.

Solar Hot Water

This depends on your specific situation. Solar hot water can be more cost-effective per BTU for water heating, but PV panels offer more flexibility since they generate electricity for any purpose. Factors to consider:

  • Roof space: Solar hot water collectors are more efficient per square foot for heating water
  • Hot water usage: Larger households (4+ people) often benefit more from solar hot water
  • Existing system: If you already have PV, adding solar hot water uses different roof space and qualifies for separate tax credits
  • Simplicity: PV with an electric water heater is simpler and easier to maintain

Try our Solar vs Hot Water Advisor tool for a personalized recommendation.

Solar hot water systems require periodic maintenance every 3–5 years, which typically includes:

  • Checking and replacing the heat transfer fluid (glycol)
  • Inspecting the collector panels for damage or corrosion
  • Testing the circulating pump and controller
  • Checking the sacrificial anode rod in the storage tank
  • Flushing the system to remove mineral buildup

Regular maintenance extends system life and keeps efficiency high. We offer solar hot water maintenance services—contact our service team to schedule.

Solar hot water systems qualify for several valuable incentives:

  • Hawaii state tax credit: 35% of installed cost, up to $2,250
  • Hawaii Energy rebates: Rebate amounts have been increased through June 2026 as part of enhanced clean energy incentive programs—check HawaiiEnergy.com for current amounts

These incentives combined can significantly reduce the upfront cost. Visit our Incentives page for a complete breakdown of available credits and rebates.

With proper maintenance, a solar hot water system typically lasts:

  • Collector panels: 20–30 years
  • Storage tank: 10–15 years (the component most likely to need replacement first)
  • Circulating pump: 10–15 years
  • Controller: 15–20 years

Regular maintenance every 3–5 years (fluid replacement, anode rod checks) is key to maximizing system life. Many of our solar hot water installations from the early 2000s are still operating well today.

Still have questions?

Our team has been helping Hawaii homeowners go solar since 1993. Get a free, no-pressure consultation.